Question 1

How do I place an order with Mama Olly's Kitchen?

Accepted Answer

Send a WhatsApp message to 0424 014 578 or email annesherry5@gmail.com with the date you need your order, the treat, flavour, quantity and any design ideas. We'll send a quote and confirm with a small deposit.

Question 2

What is your lead time for orders?

Accepted Answer

We recommend 5–7 days notice for standard cakes and cupcakes, and 2–3 weeks for detailed custom designs or large orders. Last-minute orders may still be possible — just ask.

Question 3

Do you deliver across Tasmania?

Accepted Answer

We offer local pickup and can arrange delivery within Tasmania for a fee depending on distance. Share your suburb and date when ordering to get a delivery quote.

Question 4

What payment methods do you accept?

Accepted Answer

We typically accept bank transfer. A small deposit secures your order and the balance is settled before pickup or delivery.

Question 5

Do you cater for dietary requirements?

Accepted Answer

We're a small home kitchen so we don't currently offer guaranteed allergen-free baking, but we're happy to chat about your needs — message us and we'll let you know what we can do.

Question 6

Can I order for a corporate event or large party?

Accepted Answer

Yes — we love catering for events, baby showers and corporate functions. Get in touch with your numbers and date and we'll put together a custom quote.

Question 7

Where is Mama Olly's Kitchen based?

Accepted Answer

We're a home-based bakery in Tasmania, Australia. We don't have a public storefront — orders are by phone, WhatsApp or email, with pickup or local delivery.

FAQ & How to Order

Frequently Asked Questions